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Shantel Kim, BSW (Hons), MSW, RSW

There is no single right reason to begin therapy. Whatever has brought you here is worth exploring. You may feel that the ways you usually cope are no longer working as well, or that anxiety, stress, burnout, or depression are making everyday life harder to manage. As you consider reaching out, you may be looking for a skilled therapist who understands your perspective and offers thoughtful, practical support that goes beyond generic advice or what you can find on your own.

Shantel Kim, MSW, BSW (Hons), CYC, RSW, offers this kind of support by drawing on her education and professional experience across diverse settings and communities. Her approach is also informed by her lived experience as a neurodivergent, racialized therapist with a bicultural background, including her experience navigating systems that do not always respond equitably to people’s needs. She brings a compassionate, non-judgemental approach grounded in the realities of everyday life.

From the beginning, Shantel brings warmth and curiosity to each session. Shantel communicates clearly and aims to make counselling relatable and easy to understand. She works collaboratively with you to identify what feels realistic and useful. Together, you can explore your concerns, what has helped you cope, what may no longer be working, and what changes feel manageable. When appropriate, she may also bring humour into the therapeutic space, recognizing that difficult conversations do not always need to feel overly clinical or distant.

Shantel is registered with the Ontario College of Social Workers and Social Service Workers. She supports people experiencing anxiety, OCD, depression, ADHD and neurodivergence, trauma, substance use concerns, low self-esteem, and difficulty managing emotions, as well as those navigating relationship challenges, conflict, stress, boundaries, major life transitions, and more.

What distinguishes Shantel’s approach is her commitment to understanding you as a whole person. Through her work with children, adolescents, adults, and older adults in a wide range of therapeutic and practice settings, Shantel recognizes that mental health concerns rarely exist in isolation. Relationships, living circumstances, work or school, identity, culture, disability, access to resources, and experiences of discrimination can all shape a person’s well-being. Rather than overlooking parts of your experience, Shantel takes the time to understand how the different aspects of your life are connected and how they may be affecting your well-being.

Shantel draws on a broad range of evidence-informed approaches, including cognitive behavioural therapy, narrative therapy, DBT-informed strategies, motivational interviewing, acceptance and commitment therapy, mindfulness, and solution-focused therapy. Rather than following one fixed approach, she adapts sessions to reflect who you are and what matters most to you. Shantel listens carefully and helps you make sense of what you are experiencing, notice patterns, and explore practical ways forward. Sessions may include psychoeducation, practical strategies, guided conversations, and thoughtful questions that encourage reflection and new perspectives.
Shantel Kim, Psychotherapist in Waterloo at CARESPACE

Shantel Kim, BSW (Hons), MSW, RSW